Task Management
Keep the work moving after the schedule is built.
RocketShift turns starter packs, daily assignments, and manager follow-up into a visible operating board for the crew.
Task window
Today
RocketShift Demo Group
12 live tasks
Active Tasks
12
Completed
0
Blocked
0
Jet Packs
3
Load Warnings
1
Daily Task Board
Crew task assignments
The working board comes first. Task List setup and maintenance lives below it.
To Do
12Opening
3Taylor Morgan 1Casey Rivera 1Jordan Lee 1Turn off alarm and unlock lobby
Assigned: Taylor Morgan
Verify scales, printers, and receipt paper
Assigned: Casey Rivera
Review today's priority handoff
Assigned: Jordan Lee
Counter Flow
4Devon Price 1Mia Santos 1Jordan Lee 2Amazon return counter reset
Assigned: Devon Price
Mailbox package notification sweep
Assigned: Mia Santos
Prep front counter for the rush
Assigned: Jordan Lee
Confirm pickup shelf is clear
Assigned: Jordan Lee
Inventory
2Noah Bennett 1Harper Nguyen 1Thermal label roll check
Assigned: Noah Bennett
Packaging wall maxout
Assigned: Harper Nguyen
Closing
3Avery Brooks 1Jamie Cole 1Jordan Lee 1Manager exception review
Assigned: Avery Brooks
End-of-day floor reset
Assigned: Jamie Cole
Send end-of-shift handoff note
Assigned: Jordan Lee
Completed
0Task List
All configured tasks
Opening
3
Opening
Turn off alarm and unlock lobby
Taylor Morgan · ready
Turn off alarm and unlock lobby
Taylor Morgan · ready
Open the store safely before any customer-facing work begins.
Verify scales, printers, and receipt paper
Casey Rivera · ready
Verify scales, printers, and receipt paper
Casey Rivera · ready
Demo operating task with realistic store follow-up.
Review today's priority handoff
Jordan Lee · ready
Review today's priority handoff
Jordan Lee · ready
Review the manager note and focus list before the shift starts.
Counter Flow
4
Counter Flow
Amazon return counter reset
Devon Price · ready
Amazon return counter reset
Devon Price · ready
Reset the return counter before the daily rush builds.
Mailbox package notification sweep
Mia Santos · ready
Mailbox package notification sweep
Mia Santos · ready
Demo operating task with realistic store follow-up.
Prep front counter for the rush
Jordan Lee · ready
Prep front counter for the rush
Jordan Lee · ready
Make sure the customer-facing workspace is stocked, clean, and ready.
Confirm pickup shelf is clear
Jordan Lee · ready
Confirm pickup shelf is clear
Jordan Lee · ready
Clear completed orders and flag anything waiting on customer action.
Inventory
2
Inventory
Thermal label roll check
Noah Bennett · ready
Thermal label roll check
Noah Bennett · ready
Make sure every shipping station has spare thermal rolls.
Packaging wall maxout
Harper Nguyen · ready
Packaging wall maxout
Harper Nguyen · ready
Refill visible boxes, mailers, and counter supplies.
Closing
3
Closing
Manager exception review
Avery Brooks · ready
Manager exception review
Avery Brooks · ready
Demo operating task with realistic store follow-up.
End-of-day floor reset
Jamie Cole · ready
End-of-day floor reset
Jamie Cole · ready
Demo operating task with realistic store follow-up.
Send end-of-shift handoff note
Jordan Lee · ready
Send end-of-shift handoff note
Jordan Lee · ready
Leave the next shift with the context they need to keep moving.
Task History
Completion review
Review who completed work, which categories are getting attention, and which recurring tasks were expected but missed.
Completed
6
2026-06-22 to 2026-06-28
Top Completer
Casey Rivera
2 tasks
Top Category
Opening
5 completions
Peak Day
2026-06-27
3 completions
By Crew
4Recent Completions
6Turn off alarm and unlock lobby
2026-06-26Taylor Morgan · completed by Taylor Morgan
Verify scales, printers, and receipt paper
2026-06-26Casey Rivera · completed by Casey Rivera
Amazon return counter reset
2026-06-26Devon Price · completed by Devon Price
Turn off alarm and unlock lobby
2026-06-27Taylor Morgan · completed by Taylor Morgan
Verify scales, printers, and receipt paper
2026-06-27Casey Rivera · completed by Casey Rivera
Review today's priority handoff
2026-06-27Jordan Lee · completed by Jordan Lee
Missed Recurring Tasks
Expected days are calculated from each task's recurrence rule.
| Task | Assigned | Missed | Rate | Diagnostic |
|---|---|---|---|---|
Confirm pickup shelf is clear Counter Flow | Jordan Lee | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
End-of-day floor reset Closing | Jamie Cole | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Mailbox package notification sweep Counter Flow | Mia Santos | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Manager exception review Closing | Avery Brooks | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Packaging wall maxout Inventory | Harper Nguyen | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Prep front counter for the rush Counter Flow | Jordan Lee | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Send end-of-shift handoff note Closing | Jordan Lee | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Thermal label roll check Inventory | Noah Bennett | 7/7 | 0% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Amazon return counter reset Counter Flow | Devon Price | 6/7 | 14% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Review today's priority handoff Opening | Jordan Lee | 6/7 | 14% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Turn off alarm and unlock lobby Opening | Taylor Morgan | 5/7 | 29% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Verify scales, printers, and receipt paper Opening | Casey Rivera | 5/7 | 29% | Low completion rate. Check clarity, timing, assignment, or whether the task is too frequent. |
Task Jet Packs
Starter tasks without the blank page
Crew Launch Basics
Universal opening, closing, cleaning, and manager follow-up tasks for day one.
Retail Counter Flow
Front-counter upkeep, pickup area checks, customer handoff, and supply reset tasks.
Weekly Manager Rhythm
Recurring review, coaching, cleanup, and readiness tasks for managers.
Load balancing
Crew task load
Review suggested rebalancing
RocketShift checks unfinished minutes, active task count, and high-priority work before suggesting a lighter crew member.
Task Library
Reusable task templates
Search the shared UPS Store and retail starter library, then add individual tasks that fit this store.
Showing 24 of 130 matching templates
Backroom and supply spot check
Check the main stock area for obvious low items, blocked access, or items staged in the wrong place.
From Crew Launch Basics
Check Access Point return packages if needed
Opening Checklist
From Store 5119
Check KIOSK for any packages
Imported from the store task setup.
From Store 4747
Check quantity of UPS Smalls bags/restock
A.M. Shift Checklist
From Store 5119
Clean counter tops with 409 (PM)
P.M. Shift Checklist
From Store 5119, Store 4747
Clear Amazons/AT&Ts/Happy Returns (PM)
P.M. Shift Checklist
From Store 5119
Clear pack job table
P.M. Shift Checklist
From Store 5119
Clear print job table
P.M. Shift Checklist
From Store 5119, Store 4747
Customer hold follow-up scan
Review held items and notes for anything that needs a call, message, or manager decision.
From Retail Counter Flow
Empty ALL trash cans
Closing Checklist
From Store 5119, Store 4747
Empty trash cans/take out trash if needed
Imported from the store task setup.
From Store 4747
Fill all copier paper trays
A.M. Shift Checklist
From Store 5119
Fill staplers / stock pens
A.M. Shift Checklist
From Store 5119, Store 4747
High-volume return area sweep
Clear return/drop-off clutter, break down empty packaging, and keep the counter ready for the next rush.
From Retail Counter Flow
Midday floor and counter sweep
Clear clutter, wipe high-touch counters, empty small bins, and reset the customer flow area.
From Crew Launch Basics
Printer and paper station check
Check paper, toner, labels, and visible error messages on shared print equipment.
From Retail Counter Flow
Restock Rolls (Receipts/Thermal/Tape)
P.M. Shift Checklist
From Store 5119
Restock small, medium, large bubble mailers
P.M. Shift Checklist
From Store 5119
Restock UPS YELLOW BAGS
A.M. Shift Checklist
From Store 4747
Restock white bags 19x24 & 14x17
A.M. Shift Checklist
From Store 5119, Store 4747
Retail display face-up
Straighten retail shelves, remove damaged packaging, and pull forward items that customers browse.
From Retail Counter Flow
Balance registers (make change if needed)
Closing Checklist
From Store 5119
Check back door is closed/locked
Closing Checklist
From Store 5119
Check KIOSK for any packages (closing)
Closing Checklist
From Store 5119
Showing the first 24 matches. Narrow the search to find more specific tasks.